Terms of service

Terms of Service

Welcome to Ghafa. These Terms of Service govern your use of our website and the purchase of products from our store. By accessing our website or placing an order, you agree to be bound by these terms.

1. Use of the Website

You agree to use this website in a lawful and respectful manner.

You must not:

Violate any applicable laws or regulations
Attempt to interfere with the website's operation or security
Engage in any activity that may harm Ghafa, its customers, or its services

2. Products & Availability

All Ghafa products are subject to availability.

Many of our releases are produced in limited quantities and may not be restocked once sold out.

We reserve the right to modify, update, or discontinue products at any time without prior notice.

3. Orders

By placing an order, you confirm that:

All information provided is accurate and complete
You are authorized to use the selected payment method
You understand that order acceptance is subject to verification and availability

Ghafa reserves the right to refuse, cancel, or limit any order at our discretion.

4. Pricing

All prices displayed on our website are listed in AED (United Arab Emirates Dirhams).

While we strive for accuracy, pricing errors may occasionally occur. We reserve the right to correct any errors and cancel affected orders if necessary.

Prices are subject to change without prior notice.

5. Shipping & Delivery

We aim to dispatch orders promptly; however, delivery times are estimates and cannot be guaranteed.

Ghafa is not responsible for delays caused by shipping carriers, customs procedures, weather conditions, or other circumstances beyond our control.

6. Returns & Exchanges

Customer satisfaction is important to us.

Refunds are only issued in cases where an incorrect or defective item has been received.
Returns are not accepted unless the item arrives damaged or faulty.
Size exchanges may be available depending on product availability.
Any issues must be reported within 14 days of receiving your order.
Items must be unused, unworn, and returned in their original condition.

We reserve the right to refuse any return or exchange that does not meet these requirements.

7. Intellectual Property

All content on this website, including but not limited to logos, designs, graphics, images, text, and product concepts, is the property of Ghafa and is protected by applicable intellectual property laws.

Any unauthorized use, reproduction, or distribution is strictly prohibited.

8. Limitation of Liability

To the fullest extent permitted by law, Ghafa shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website, products, or services.